Lead Support Specialist (Ref: 18677)
Professional Technology Integration, Inc.
Position: Lead Support Specialist (Ref: 18677)
Location: Indianapolis, IN USA, 46204
Salary: $25.00/hr.
Duration: 1 Years 0 Months 22 Days - Contract
Openings: 1
Deadline: 09/14/2026
Description:
Onsite
We are seeking a detail-oriented Public Health Data & Case Coordination Specialist to support lead surveillance, exposure investigation, and case management operations. In this role, you will work closely with program managers and case management teams to track, monitor, and coordinate health data and support services for affected individuals and families across local health departments and partner healthcare agencies.
This position plays a critical role in data integrity, quality assurance, and workflow efficiency to ensure local health entities can actively intervene and manage cases effectively.
Key Responsibilities
Case Tracking & Monitoring: Support program case managers on non-confirmed cases by tracking records in health surveillance and case management systems, ensuring partner agencies open, update, and close files in accordance with established guidelines.
Data Auditing & Quality Assurance: Audit non-confirmed cases, identify data gaps, and recommend appropriate follow-up actions or closures.
Results Ingestion & Surveillance: Enter, verify, and monitor incoming laboratory and screening results reported to public health systems.
Discrepancy Investigation: Investigate reporting errors, invalid results, and questionable entries across health registries and surveillance databases (e.g., immunization and disease reporting systems).
Reporting & Trend Analysis: Participate in periodic testing report reviews with case managers to identify emerging trends, systemic issues, and areas requiring targeted intervention.
Workflow Management: Manage case management queues, including document review, system approvals, and administrative case closures.
Compliance Tracking: Track required data points for confirmed cases such as case status milestones, home visits, risk assessments, and nutritional/developmental evaluations and coordinate directly with field staff to resolve missing information.
Administrative Support: Provide daily operational backup for system authorizations, document processing, fax triage, and data entry workflows.
Qualifications & Experience
Prior experience in health information management, public health administration, medical records data entry, or epidemiological surveillance.
Demonstrated experience working within state, county, or enterprise healthcare registries, electronic health records (EHR), or case management databases.
Strong data auditing and investigative problem-solving skills with high attention to detail.
Excellent organizational and communication skills to coordinate effectively with external health departments, providers, and multidisciplinary teams.
Proficiency with standard database navigation, queue management, and spreadsheet tools.
Location: Indianapolis, IN (Onsite)
Position Type: Contract
Required / Desired Skills
Working knowledge of laws, rules and regulations relating to lead (heavy metal) and healthy homes (specifically 410 IAC 29) Required - 2 Years
Proficiency in Microsoft Office, Adobe, webinar/conference call technology Required - 2 Years
Able to effectively communicate in an oral and written format to professionals and non-professionals Required - 2 Years
Bachelors Degree Required - 2 Years
Strong organizational skills and the ability to track progress on cases in several dozen counties concurrently Required - 2 Years
Location: Indianapolis, IN USA, 46204
Salary: $25.00/hr.
Duration: 1 Years 0 Months 22 Days - Contract
Openings: 1
Deadline: 09/14/2026
Description:
Onsite
We are seeking a detail-oriented Public Health Data & Case Coordination Specialist to support lead surveillance, exposure investigation, and case management operations. In this role, you will work closely with program managers and case management teams to track, monitor, and coordinate health data and support services for affected individuals and families across local health departments and partner healthcare agencies.
This position plays a critical role in data integrity, quality assurance, and workflow efficiency to ensure local health entities can actively intervene and manage cases effectively.
Key Responsibilities
Case Tracking & Monitoring: Support program case managers on non-confirmed cases by tracking records in health surveillance and case management systems, ensuring partner agencies open, update, and close files in accordance with established guidelines.
Data Auditing & Quality Assurance: Audit non-confirmed cases, identify data gaps, and recommend appropriate follow-up actions or closures.
Results Ingestion & Surveillance: Enter, verify, and monitor incoming laboratory and screening results reported to public health systems.
Discrepancy Investigation: Investigate reporting errors, invalid results, and questionable entries across health registries and surveillance databases (e.g., immunization and disease reporting systems).
Reporting & Trend Analysis: Participate in periodic testing report reviews with case managers to identify emerging trends, systemic issues, and areas requiring targeted intervention.
Workflow Management: Manage case management queues, including document review, system approvals, and administrative case closures.
Compliance Tracking: Track required data points for confirmed cases such as case status milestones, home visits, risk assessments, and nutritional/developmental evaluations and coordinate directly with field staff to resolve missing information.
Administrative Support: Provide daily operational backup for system authorizations, document processing, fax triage, and data entry workflows.
Qualifications & Experience
Prior experience in health information management, public health administration, medical records data entry, or epidemiological surveillance.
Demonstrated experience working within state, county, or enterprise healthcare registries, electronic health records (EHR), or case management databases.
Strong data auditing and investigative problem-solving skills with high attention to detail.
Excellent organizational and communication skills to coordinate effectively with external health departments, providers, and multidisciplinary teams.
Proficiency with standard database navigation, queue management, and spreadsheet tools.
Location: Indianapolis, IN (Onsite)
Position Type: Contract
Required / Desired Skills
Working knowledge of laws, rules and regulations relating to lead (heavy metal) and healthy homes (specifically 410 IAC 29) Required - 2 Years
Proficiency in Microsoft Office, Adobe, webinar/conference call technology Required - 2 Years
Able to effectively communicate in an oral and written format to professionals and non-professionals Required - 2 Years
Bachelors Degree Required - 2 Years
Strong organizational skills and the ability to track progress on cases in several dozen counties concurrently Required - 2 Years
Reference: 3202941222