Sales Counselor

Job Summary: The Sales Counselor is an integral part of our team's effort to maintain a high occupancy at our communities. The sales Counselor will assist the team with prospect inquiries, collecting paperwork and tours. Supervisory Responsibilities: None. Duties/Responsibilities: Achieve maximum occupancy and revenue levels by keeping and building at or above budgeted monthly occupancy. Handle and coordinate all aspects of the sale process from inquiry calls, cold calling, conducting tours, follow-up calls and communication, lead management software updates, and closing the sale. Ensure community staff identified as back-up for inquiries/tours is up-to-date and inquiry process to ensure inquiries are handled properly at all times. Work closely with the management team on developing, implementing strategies and an ongoing 90-day plan for increasing qualified inquiries, traffic and sales, which can include, but are not limited to: Community Events Educational Seminars Professional Networking Advertising Public Relations Assists with weekly marketing report for delivery to corporate on inquiries, tours, move-ins, move-outs, and outreach for each week. Capture key data on inquiries and log into lead management software within 24 hours of inquiry so all inquiries are documented. All existing inquiries in the software system need to have "next steps" scheduled to maintain constant contact. Performs other duties as assigned. PIf187bb319d99-92535c143e31-5e48-4549-b2d185386